BODY PARTS™: The Original LifeCast™ Kits:
(#1010 & #1020) Successful Creativity Guarantee™

To ensure that you succeed with a basic project like the step-by-step instructions describe, we will replace (once) any or all of the materials in our ChildCast™ or LifeCast™ kits FREE!
• Does not include shipping cost.
• See below to submit shipping payment online or by U.S. Mail.

• Valid in the lower continental U.S. only
• See other conditions below. Our mission is to help you enjoy a satisfying creative experience with our products. All we ask is that you use reasonable care and craftsmanship. You must be over the age of 18.

Conditions:

WORK CLEAN: Clear an area specifically to perform your LifeCast™ sculpture.
PRACTICE: You must do the LifeCast™ practice exercise in the instructions.
PREPARE: Read and understand the step-by-step project instructions thoroughly.
FOCUS: Accomplish one thing at a time as illustrated and described.
KEEP IT SIMPLE: Do not attempt Advanced Methods. Use 60 to 70 degree (F) water. No container other than the kit's packaging may be used.

Additional Information:
You should be aware that this is a creative art medium. As such, it requires some degree of conscientious effort on your part.
• This guarantee is for replacement materials only.
•We have no control over the advice, suggestions, sales efforts or prices charged by resellers. We will therefore not be responsible for their policies.

If anything goes wrong:
a. Explain exactly what happened in detail (include pictures if possible) and include the receipt for your original purchase.
a. Submit shipping cost by electronic payment to the right OR
b. Mail the indicated amount with check or money order payable to MSWinn, along with your return shipping information to:
Body Parts™ S.C.G.
P.O.Box 433
Lawndale, CA 90260
• Questions about the SCG should be eMailed to scg@lifecast.net.

Typical Beginner Problems:

The ArtForm^™ sets too quickly. If mixed beyond set, it becomes like cottage cheese.

1. You have used water that is too warm, drastically reducing the mixing time. This is a useful characteristic but, is an advanced technique which should not be attempted by a beginner. Be sure to use cool, even cold water (60 to 70 degrees F) for the ArtForm™. Your normal tap water may not be cold enough, especially in the summer or in hot climates.
• This can also happen if the powder is too warm. If, for example it has been sitting in direct sunlight or in a hot automobile for hours. Make sure the ArtForm™ is also no warmer than normal room temperature.

2. Your water to ArtForm^™ ratio is too low. 1 1/2 to 2 parts water for every 1 part powder is the typical ratio. The ChildCast^™ and LifeCast^™ kits have pre-measured amounts for the range of water needed in their canisters. However, if your design displaces a lot of water after filling the can (i.e.; several hands or especially large items) it may result in a lower ratio. If this is the case then you must use colder water and/or blend it for less time (ie; 1 to 1.5 minutes instead of the full 2).

3. Your water may be contaminated with minerals ("hard water" contains magnesium, calcium, etc.). Use distilled or bottled water.

The ArtForm^™ sets too slow or remains liquid:

This is the reverse of the above. Tap water in some climates is extremely cold and slows the set. Warm it slightly or blend it longer. Also, too much water for the amount of powder in your specific kit will not produce very firm molds and will require longer to set. Beginners should not use any container other than the kit's packaging.

The extremities of your LifeCast^™ (i.e.. fingers, etc.) are distorted or lumpy.

This results from damage to the mold when removing a body part. Air must be blown deeply into these areas or the suction will cause damage. Make sure your model, especially children, are loose before they pull out. Be gentle.The LifeCast^™ is incomplete (i.e.; missing portions)

There are pieces missing from the LifeCast™.

This can be caused either by Air Traps or by a low water to ArtCast^™ cement ratio. The ArtCast^™ ratio is the opposite of ArtForm^™. Use half as much water as powder. ArtCast^™ is not as sensitive to temperature as ArtForm^™.

Very Rare - getting the materials confused.

This is why ALL beginners MUST do the practice exercise and children (defined by law as everyone under 18) must NEVER be allowed to do a LifeCast^™ without direct, adult supervision at all times.
• Putting a hand into the ArtCast™ cement instead of the ArtForm™ mold powder can trap it and require a doctor's help to saw the cement off. This can also result in serious burns.
• During the practice exercise your mistake will become obvious, exposing only the fingertips, which will not become stuck.
• The amounts of water to powder ratios for the 2 materials are completely different. The pre-measured amount of cement should not harden for an hour or more (if at all) with the amount of water used for the mold compound. For this serious mistake to occur, you would have to mix up both the bags, the water amounts and the sequence as described in the instructions. Despite all of this, it could happened

© 1987 –2009 MSWinn. All rights reserved. Thank you for visiting lifecast.net.
FAQs • Products • LifeCast™ Library • Support • Contact • Legal Information